Collection of Personal Information

1. By using the BILLIE BOT mobile application, you expressly consent to the collection of your personal information as described in these Terms & Conditions. We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services.
2. Types of personal information may include: (a) contact information, such as your name, email address, and phone number; (b) demographic information, such as your age, gender, and location; (c) payment information, such as credit card details or other payment methods; (d) user-generated content, such as chat responses, comments, responses to BILLIE features, app reviews; (e) technical information, such as GPS-location, IP address and device information.

Data Usage

1. We may use your personal information for the following purposes: (a) to provide the products or services you have requested; (b) to communicate with you regarding the app, updates, or other relevant information; (c) to process your payments and fulfill your orders or redeem your rewards; (d) to personalize your experience with the app; (e) to improve the app's functionality and performance; (f) to conduct research and analysis to enhance the app's features and offerings.
2. BILLIE BOT collects and utilizes personal information provided by users for the sole purpose of delivering and enhancing our services as stated above. By using BILLIE BOT, users consent to the processing and usage of their personal data as outlined in this Privacy Policy.

Data Sharing Information with Third-Parties

1. BILLIE BOT does not sell, rent or lease its customer lists to third parties. We may engage trusted third-party service providers to perform certain functions on our behalf, such as award offerings, payment processing, data analysis, customer support, send you email or postal mail, arrange for deliveries, or engage in marketing activities. These service providers may have access to your personal information as necessary to fulfill their respective obligations, but they are obligated not to disclose or use it for any other purpose.
2. All such third parties are prohibited from using your personal information except to provide these services to BILLIE BOT, and all are required to maintain the confidentiality of your information.
3. BILLIE BOT may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on BILLIE BOT or the site; (b) protect and defend the rights or property of BILLIE BOT; and/or (c) act under exigent circumstances to protect the personal safety of users of BILLIE BOT or the public.

Compliance with Applicable Laws

BILLIE BOT is committed to complying with all applicable data protection and privacy laws in the United States, including but not limited to the California Consumer Privacy Act (CCPA), and any other state-level data protection laws that may apply to our data processing activities.

Access to User Data

Access will be limited to authorized personnel who require it for the operation, maintenance, or improvement of BILLIE BOT. Access will be granted based on the principle of least privilege, and personnel will be subject to confidentiality obligations. These individuals are bound by confidentiality obligations and may be subject to disciplinary measures or termination if they fail to meet these obligations.

Consent

1. Consent to Terms & Conditions: By accessing or using the Services provided by Billie Bot, you expressly consent to be bound by these Terms & Conditions and any additional terms and policies referenced herein.
2. Consent to Data Collection and Processing: By using our Services, you acknowledge and consent to the collection, storage, and processing of your personal information as described in our Privacy Policy. This includes the collection of information such as your name, email address, and other data necessary to provide the Services and improve user experience.
3. Consent to Communications: By providing your contact information, such as your email address or phone number, you consent to receive communications from Billie Bot, including but not limited to service-related announcements, updates, and promotional materials. You can unsubscribe from these communications at any time by following the instructions provided in the messages or by contacting us directly.
4. Consent to Automated Processing: You acknowledge and consent to the automated processing of your interactions with Billie Bot for the purpose of generating responses, providing recommendations, and improving the functionality and performance of the Services.
5. Revoking Consent: You have the right to revoke your consent at any time by discontinuing the use of our Services and contacting us to request the deletion of your personal information. Please note that revoking consent may limit or prevent you from accessing certain features or services provided by BILLIE BOT.
6. Parental or Guardian Consent: If you are under the age of 18, you affirm that you have obtained parental or guardian consent before using our Services. We do not knowingly collect personal information from individuals under the age of 16 without verifiable parental consent.
7. Consent to Cookies and Tracking Technologies: By using our Services, you consent to the use of cookies and similar tracking technologies as described in our Cookie Policy. These technologies are used to enhance user experience, analyze usage patterns, and personalize content and advertisements.
8. Consent to Third-Party Disclosures: You acknowledge and consent to the sharing of your personal information with trusted third parties, such as service providers, business partners, or affiliates, as necessary to provide the Services and for the purposes outlined in our Privacy Policy.

User Control & Rights

1. We respect your rights under applicable data protection laws. This includes the right to know what personal information we collect, the right to access and correct your personal information, the right to request deletion of your personal information, and the right to opt-out of the sale of your personal information where applicable.
2. Users have the right to review, update, correct, or delete your personal information collected by the app. You can exercise these rights by contacting us through the provided contact information. Upon your request or termination of your account, we will promptly delete or anonymize your personal information, unless we are required to retain it by law or for legitimate business purposes. Please note that even after the deletion or anonymization of your personal information, residual copies may remain in our backup and archiving systems for a limited period of time as required for disaster recovery, legal compliance, or audit purposes. For any inquiries please email us at support [at] billiebot.io
3. In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred to the acquiring entity. We will ensure that any such transfer is done in compliance with applicable data protection laws and that the acquiring entity provides an equivalent level of data protection.

Data Security & Retention

1. Data Security: BILLIE BOT will take commercially reasonable technical and organizational measures to maintain confidentiality, integrity, and protect your personal information from unauthorized access, alteration, destruction, disclosure, or use. However, please be aware that no security measures can provide absolute protection, and we cannot guarantee the security of your information. We collect and process personal information as described in our Privacy Policy. This includes specifying the types of personal information collected, the purposes for which it is collected, and the lawful basis for processing. BILLIE BOT may use encryption or other secure technologies to protect your personal information during transmission and storage.  User data transmitted to and from the BILLIE BOT functions will be encrypted using industry-standard protocols and algorithms to ensure secure transmission and prevent unauthorized interception. However, no method of data transmission or storage can guarantee absolute security, and BILLIE BOT cannot be held liable for unauthorized access to your personal information.
2. Data Retention: We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. We will establish data retention periods and regularly review our practices to ensure compliance. BILLIE BOT will retain your personal information for as long as necessary to fulfill the purposes outlined in these Terms & Conditions, unless a longer retention period is required or permitted by law. In the event of a data breach that compromises the security of your personal information, we will notify you in accordance with applicable laws and regulations.
3. Permission to update software you use or download: If you download or use our software, you give us permission to download and install updates to the software where available.

Data Transfers

1. BILLIE BOT may transfer user data to third parties, including entities located outside the United States, in accordance with applicable laws and regulations. If you are a California resident, the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and the California Privacy Rights and Enforcement Act (CPREA) may provide you with certain rights regarding your personal information. These rights may include the right to access, delete, or opt-out of the sale of your personal information. If you would like to exercise these rights or learn more about our data transfer practices, please contact us using the information provided in the "Contact Information '' section of this Privacy Policy or at support [at] billiebot.io. We will handle your requests and inquiries in accordance with the applicable privacy laws and regulations. Please note that some data transfers may be subject to additional safeguards to ensure an adequate level of data protection. By using BILLIE BOT, you consent to the transfer of your personal information as described in this Privacy Policy.

Cookies & Tracking Technologies

1. BILLIE BOT utilizes cookies and tracking technologies to enhance user experiences, improve the functionality of the app, and gather analytics information. These technologies may collect certain data, including but not limited to device information, browsing activities, and preferences. BILLIE BOT’s mobile app cookies serve various purposes, such as but not limited to: maintaining user session information, storing user preferences, and enabling certain app features to help personalize the user experience, provide targeted reward advertising, and track app usage analytics.
2. BILLIE BOT may also work with third-party analytics and advertising partners who may set cookies or use similar technologies to provide personalized content and targeted advertisements. These partners have their own privacy policies and practices, and we encourage users to review them for more information on how they handle user data.
3. By using BILLIE BOT, users consent to the use of cookies and tracking technologies as described in this Privacy Policy. Users have the option to manage their cookie preferences through their app settings or other opt-out mechanisms. However, please note that disabling certain cookies may affect the functionality and performance of the app.

No Warranty or Liability

BILLIE BOT shall not be held liable for any damages, losses, or harm arising from your use or inability to use the Services, or any actions taken based on the information or recommendations provided by BILLIE BOT . The Services are provided on an "as is" basis without any warranties, expressed or implied.

Modifications to the Agreement

We reserve the right to modify or update this Agreement at any time, in our sole discretion. Any changes to this Agreement will be effective immediately upon posting on the BILLIE BOT website or through the Services. It is your responsibility to review this Agreement periodically for any changes. Your continued use of the Services after the posting of any modifications constitutes your acceptance of the revised Agreement.

Acceptance of Terms

Furthermore, by accessing or using BILLIE BOT, you agree to be bound by this Agreement. If you do not agree to these terms, you may not use our Services.

Effective as of June 2, 2023